John Brown Caterhire Ltd – Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of John Brown Caterhire Ltd. The collective work includes works that are licensed to John Brown Caterhire Ltd.

Copyright 2013, John Brown Caterhire Ltd, ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with John Brown Caterhire Ltd or purchasing John Brown Caterhire Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with John Brown Caterhire Ltd or to purchase John Brown Caterhire Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by John Brown Caterhire Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of John Brown Caterhire Ltd used in the site are trademarks or registered trademarks of John Brown Caterhire Ltd.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, John Brown Caterhire Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

John Brown Caterhire Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. John Brown Caterhire Ltd does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

John Brown Caterhire Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if John Brown Caterhire Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a John Brown Caterhire Ltd product is mistakenly listed at an incorrect price, John Brown Caterhire Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. John Brown Caterhire Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, John Brown Caterhire Ltd shall issue a credit to your credit/debit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by John Brown Caterhire Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

John Brown Caterhire Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to John Brown Caterhire Ltd.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the United Kingdom, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of John Brown Caterhire Ltd) shall be in the courts located in the United Kingdom. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of John Brown Caterhire Ltd products) must be commenced within one (1) year after the claim or cause of action arises. John Brown Caterhire Ltd’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. John Brown Caterhire Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a John Brown Caterhire Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

John Brown Caterhire Ltd does not and cannot review all communications and materials posted to, or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, John Brown Caterhire Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, John Brown Caterhire Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to John Brown Caterhire Ltd in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless John Brown Caterhire Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable lawyer’s fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, John Brown Caterhire Ltd may link to sites operated by third parties. However, even if the third party is affiliated with John Brown Caterhire Ltd, John Brown Caterhire Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of John Brown Caterhire Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, John Brown Caterhire Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Refunds

If for any reason you require to cancel your order made on this website with John Brown Caterhire Ltd, you may do so within seven days of making the order by sending an email quoting your account number – received in the email receipt from John Brown Caterhire Ltd – or by quoting the date of payment and the name of the person who made the payment.

All refunds will be credited to the payment card used to make the order and should appear on the card holders account within three (3) business days.

We will investigate any reasonable claims for refunds for undelivered orders or faulty goods and refund customers within twenty four hours.

We take customer security and privacy extremely seriously and will investigate unauthorised usage of an account immediately and refund customers within twenty four hours for any breach of security as a result of internal company security transgressions.

All refunds are subject to security controls and customers will require to give correct answers to security questions before refunds are made.

Refunds for completed orders will be processed on return of the goods and once the order has been checked back into stock.

Discrepancies above the deposit limit will be notified to the customer and we shall contact the customer for payment.

Discrepancies below the deposit value will be deducted from the deposit and the balance refunded.

Please note that due to the checking process, deposit refunds can take up to 10 business days from date of return of the order and for June and December orders, slightly longer.

Should you have any queries with Payment Methods or Refunds please contact us:

Telephone: 0141 892 6100

Email: glasgow@johnbrowncaterhire.co.uk

Currencies

All payments and refunds are made in UK Sterling.